Metric 01
92%
Patients finish intake without getting stuck
HEALTHCARE DESIGN
Clear Paths for Care
We help healthcare teams shape patient onboarding, booking flows, service pages, and plain language content. The result is a site that feels calm, clear, and easy to use.
Metric 02
48 hours
to map patient flow and fixes
Metric 03
18 checks
Forms, labels, contrast, keyboard use
WHAT WE DO
Design, content, and site work for healthcare teams
Clear steps for first visits and fewer questions.
5-day turnaround
Patient Onboarding
From $99/mo
Clear steps for first visits and fewer questions.
5-day draft
Appointment Booking Flows
From $99/mo
4-week delivery
Care Website Pages
From $99/mo
012-week setup
Plain-Language Patient Answers
From $99/mo
Clear answers to common patient questions.
025-day review
Accessibility Audit
From $299
Find barriers before patients hit them.
032-week sprint
Care Team Content
From $1,200
Keep staff messages clear on every page.
CORE SERVICES
Patient flows, service sites, and clear booking steps
We learn the service, patient needs, and where people get stuck.
01
Quick Intake Call
02
Patient Path Map
03
Screen flow
04
Test and Fix
ACCESS AND CONTENT
Make forms, pages, and help text easier to use
One service page Basic accessibility review Simple content edits Mobile check 1 round of changes
One page onlyOne page only
Starter
From $1,200
- One service page
- Basic accessibility review
- Simple content edits
- Mobile check
- 1 round of changes
Most popularPer project
Growth
From $4,500
- Booking flow
- Content rewrite
- Accessibility fixes
For large teamsFor large teams
Enterprise
From $8,000/mo
- Multi-team system work
- Journey maps
- Content library
- Ongoing support
- Accessibility checks
CLIENT NOTES
Words from teams we have helped
The new booking path cut phone calls at Nadia Patel's clinic.
Healthcare
Cut Phone Calls
The new booking path cut phone calls at Nadia Patel's clinic.
Healthcare
Prep Forms Before Visits
Healthcare
Appointment Pages That Help
Healthcare
Fewer Missed Visits
Healthcare
One System for Clinic Pages
Patient-first service plans
Maya Chen
Patient words for forms, pages
Liam O'Connor
Readable pages, easy paths
Priya Nair
Finds where patients get stuck
Sofia Alvarez
Proof
Customer notes
Verified
“Our patient booking page is now easy to follow and our team gets fewer support calls”
Maya Chen
Operations Lead, Rivercare Clinic
Verified
“They made our forms clear and cut the steps patients had to guess at”
Daniel Brooks
Digital Lead, Northside Health Group
Verified
“The copy feels calm and direct, which is what our patients needed”
Priya Shah
Communications Manager, Elm Health
Service area
London
Clinics, hospitals, health startups
Area 01
London
Clinics, hospitals, health startups
Area 02
Manchester
Salford, Stockport, Bolton
Area 03
New York City
Manhattan, Brooklyn, Queens
Area 04
Dublin
Cork, Galway, Limerick
Journal
Notes on healthcare design and clear content
VehiclesMay 25, 2026
Why Most Full-Size Truck Buyers Tow Rarely: Key Insights
Questions
Quick answers about our work
Quick answers before visitors choose a product, service, or next step.
01What does Northglass Studio do for healthcare brands?+
We shape patient paths, booking flows, service sites, and clear content so people can find care and take action fast.
02Do you work on patient onboarding?+
Yes. We map each step, write the copy, and design the screens or pages patients need before their visit.
03Can you help with accessibility?+
Yes. We review text, color use, headings, forms, and links so more people can use your site with less strain.
04Do you build appointment systems?+
We plan the booking flow, confirm the needed fields, and shape the screens so people can book without confusion.
05What size teams do you work with?+
We work with clinics, health groups, and small teams that need clear support on design, content, and site structure.
06How do we start?+
Send a short note with your goals. We will reply with next steps, scope, timing, and what we need from your team.
Get short notes on healthcare site work
Get short, useful notes on patient flows, forms, and service site writing.